Call: 020 7722 0038
Out of hours: 030 0033 9978
Email: primrosehillsurgery@nhs.net
Prescriptions only: nclicb.primrosehillprescriptions@nhs.net
Contact us via eConsult

eConsult

Click here to go to eConsult

eConsult is free to use for NHS patients. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. You can even request things like sick notes and GP letters.

  • Find your symptom, condition or request.
  • Fill out a quick online form.
  • The practice will respond by phone or email, usually by the end of the next working day.

Watch the video below to see how eConsult works

YouTube video

eConsult is only suitable for problems which are:

Non-urgent

As it can a couple of working days to hear back for clinical and a bit longer for admin related issues. If issue is an emergency please call 111/999.

Straightforward ie non-complex

As this is a form based non-dynamic platform mainly one way platform

Very clear and detailed

To try and be able to effectively help you please provide as much information as possible including any treatment(s) already used and the duration of use as well as any response including temporary.

Accompanied by clear images

Please ensure you attach images for any skin lesions including rashes, nail issues, hair issues, acne, lumps, swellings etc where appropriate and where not appropriate please call to book an appointment with a clinician.

With no images for skin lesions there is a high likelihood we will ask you to book an appointment or resubmit the econsult with a clear image.

A single issue per submission

Please Only Submit One Problem/Issue per eConsult. The econsult tool is developed to support obtaining information for one issue at a time and we do require as much information as we can to help you best.

 

Date published: 4 April 2022
Date last updated: 4 April 2022