Ordering a repeat prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
Problems ordering your prescription online?
Use the Patient Access Support Centre before you call us.
Other ways to order
Requests for repeat prescriptions can be accpeted in a number of ways:
- Online or via Patient Access smartphone app (iOS/Android). You will first need to register to set up online access with our reception team
- Left at reception in the prescription box (you may post requests through our letterbox if the surgery is closed).
- Sent by post, enclosing a stamped addressed envelope. Please allow seven days to cover any postal delays.
Prescription requests will not be taken over the telephone by our reception staff as mistakes can occur if requests are misunderstood.
Please note the request for contraceptive pills require a specific form to be filled in with your current blood pressure reading. This can be done by coming to the surgery's reception desk. Otherwise you can try one of the local family planning clinics
Collection of Repeat Prescriptions
- Collect your prescription from the reception desk when the surgery is open.
- Have it posted to you or a chemist of your choice if you have provided a stamped addressed envelope.
- Ask for it to be collected from certain local chemists by pre-arrangement.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
If you have been given a private prescription by a consultant you have seen, the doctor will decide if it is clinically appropriate to convert this into an NHS prescription. We will not issue medications without a clear written prescription and a letter from the consultant.
The doctor must agree with the treatment as they take clinical responsibility for signing it. With certain medications the consultant needs to be responsible initially, until the patient is stabilised on the medication. In some cases the GP may not feel happy to issue the prescription and the private or hospital prescription will be returned.
Please be aware we are an NHS practice and are governed by local prescribing policies which change from time to time. Private prescriptions will be dealt with in the same timescale as normal repeat prescriptions.