eConsult is only suitable for problems which are:
As it can a couple of working days to hear back for clinical and a bit longer for admin related issues. If issue is an emergency please call 111/999.
Straightforward ie Non-Complex
As this is a form based non-dynamic platform mainly one way platform
Very Clear and Detailed
To try and be able to effectively help you please provide as much information as possible including any treatment(s) already used and the duration of use as well as any response including temporary.
Accompanied by Clear Images
Please ensure you attach images for any skin lesions including rashes, nail issues, hair issues, acne, lumps, swellings etc where appropriate and where not appropriate please call to book an appointment with a clinician.
With no images for skin lesions there is a high likelihood we will ask you to book an appointment or resubmit the econsult with a clear image.
A Single Issue per submission
Please Only Submit One Problem/Issue per eConsult. The econsult tool is developed to support obtaining information for one issue at a time and we do require as much information as we can to help you best.
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