Requesting A Repeat Prescription

To request a repeat prescription of a long-term medication, please use the computerised request slip supplied with your prescription. This avoids errors. If you do not have a request slip, we have medication request slips at reception or put a request in writing, clearly indicating the medication needed and giving a contact telephone number. Requests may be:

    • Left at receptionist in the prescription box (you may post requests through our letterbox if the surgery is closed).

    • Sent by post, enclosing a stamped addressed envelope. Please allow seven days to cover any postal delays.

    • Faxed using the number: 020 7722 9724

    • Request online for collection at the reception our desk (if you have registered to use the service).

    • Prescription requests will not be taken over the telephone by our reception staff as mistakes can occur if requests are misunderstood.

New patients will need to see a doctor in a routine appointment where repeat prescriptions can be discussed before the doctor can issue them.
Please allow two working days for your request to be processed

Collection Of Repeat Prescriptions

You can:

    • Collect your prescription from the reception desk when the surgery is open.

    • Have it posted to you or a chemist of your choice if you have provided a stamped, addressed envelope.

    • Ask for it to be collected from certain local chemists by pre-arrangement.

Please respond to messages on your computerised prescription request slip and book an appointment when your medication review date is due.

Private prescriptions

If you have been given a private prescription by a consultant you have seen, the doctor will decide if it is clinically appropriate to convert this into an NHS prescription. We will not issue medications without a clear written prescription and a letter from the consultant. The doctor must agree with the treatment as they take clinical responsibility for signing it. With certain medications the consultant needs to be responsible initially, until the patient is stabilised on the medication.  In some cases the GP may not feel happy to issue the prescription and the private or hospital prescription will be returned.

Please be aware we are an NHS practice and are governed by local prescribing policies which change from time to time. Private prescriptions will be dealt with in the same time scale as normal repeat prescriptions.